Help and advice 

Our commitment to you does not end once your roof window has been installed. Your VELUX Roof Windows are supported by a 10 year guarantee.

Most common spare parts can be changed very easily by yourself. Our windows and other products are designed to last for years, although things can wear out or break. Therefore, we supply a large variety of spare parts for our products.

Are you experiencing issues with your VELUX product? Maybe we already have the solution and you can quickly resolve it yourself.

Find answers for the most common questions related to the VELUX INTEGRA® and ACTIVE product families.

Extend the lifetime of your VELUX roof window by maintaining it. Get tips and tricks on the most basic use and maintenance.

Enter the details from the data plate on your VELUX roof window to register your guarantee.

Find the Declarations of Performance  (DoP) for your specific VELUX product.

Try our new Daylight Calculator to generate recommendations and discover how to achieve optimal daylight in your space. 

Renewing an older VELUX roof window? Replacing your roof window is easier than you might think. 

Locate and contact trusted VELUX Certified Installers local to you with our handy map search.