Self-service guides for VELUX Touch and VELUX wall switch
What is the optimal positioning of VELUX Touch? Do I need to have the control wall-mounted? How do I wall-mount my control?
Copy the products from an interface (KLF 150) to VELUX Touch
How often do I need to replace the batteries of VELUX Touch?
Not having any functional remote control - how to reset your products in order for VELUX Touch to discover them
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Frequently asked questions
Find answers to most frequently asked questions regarding VELUX Touch and VELUX wall switch.
How many products can I add to my VELUX Touch?
How many products can I add to my VELUX Touch?
You can add up to 200 products in total from all product categories. However, a maximum of 99 products within one category can be displayed. If you add more than 99 products from a category , only the first ones added are displayed and controllable.
How do I copy the contents of my VELUX Touch?
How do I copy the contents of my VELUX Touch?
If you want to copy your VELUX Touch contents to another two-way remote control, you must use the Product key transfer option defined for io-homecontrol® two-way controls. Follow Copy products from an existing control pad (KLR 200) to VELUX Touch step 1-3 to transfer the VELUX Touch product key.
How do I add non-VELUX products to my control?
How do I add non-VELUX products to my control?
You can only add products using io-homecontrol® wireless communication. Please refer to the information provided together with the non-VELUX control on how to activate pairing mode or how to transfer the two-way product key. Then select the appropriate Add product option on VELUX Touch (KLR 300),...
How do I change the batteries in my remote control?
How do I change the batteries in my remote control?
If you have a KLI basic wall-switch, pop off the back cover of the wall-switch to reveal the batteries. Insert 2x AAA batteries into the back of the wall-switch. If you have a VELUX Touch, slide off the battery cover on the back of the remote control, and insert 2x AAA batteries.
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