Where should I place my gateway?

Place your gateway in a central location in your home to ensure a stable wireless connection to all your VELUX products and to your Wi-Fi router. The Wi-Fi signal strength can be displayed by entering: "Settings > Home management" in your VELUX ACTIVE app. 

If also operating products using a physical wall-switch or remote control, check that all products known by the wall-switch/remote control can be operated from the point where the gateway is positioned. If you cannot control the products with the wall-switch/remote control, try to move closer to the product and try again.

After determining the optimal position, you can install the gateway on the wall using the installation bracket.

For an animation on where to place your gateway, please click here.