VELUX Support

VELUX App Control and VELUX ACTIVE with NETATMO

Find all support information for your VELUX App Control and VELUX ACTIVE with NETATMO here, from installation and maintenance tips to troubleshooting and repair advice.
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VELUX App Control (KIG)
Self-service guides for VELUX App Control and VELUX ACTIVE with NETATMO
How many products can be controlled by VELUX ACTIVE with NETATMO or VELUX App Control?
I'm having trouble finding my VELUX products during the installation. What should I do?
I forgot the password to my VELUX ACTIVE/App control account, what should I do?
How many users (or app instances) can I connect to my VELUX ACTIVE with NETATMO or VELUX App Control gateway?
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Products related to VELUX App Control and VELUX ACTIVE with NETATMO

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