Please find below a list of the most frequently asked questions, with detailed answers to help you solve any queries that you may have. 

 

If you cannot find your answer here, please contact a member of our technical department who will be happy to help you.

Q. What flashing do I need to use?

A. A full list of roofing materials and what flashing is required can be found in our flashing compatibility section.

 

Q. What is the full range of sizes available?

A. The full size chart can be found in chapter 3 of the architects' binder, or by clicking here.

 

Q. Do you have technical drawings for your products?

A. Technical drawings can be found in chapter 10 of the architects' binder, or by clicking here.

 

Q. What glazing options are available?

A. The standard glazing options that are available, together with technical values, can be found in chapter 8 of the architects' binder, or by clicking here.

 

Q. Can you give me information regarding the structural opening required for installation?

A. Full details of the structural opening requirements can be found in our trimmed opening section.

 

Q. What are the regulations for positioning escape windows?

A. The regulations for the positioning of escape windows can be accessed by clicking here.

 

Q. Do you supply National Building Specifications?

A. Yes - please email your requirements to specification@velux.co.uk and we will email your NBS clause back to you.

 

Q. Do you supply electrically operated windows?

A. Our roof window system, VELUX INTEGRA®, are the first electric roof windows to use secure radio frequency technology, allowing complete control of every electric  roof window and shutter from anywhere in the house. Further details can be found here.

Contact us

 

Telephone:

0870 380 9593

 

email:

click here